Privacy Policy

Privacy Policy

Last updated: October 2026

Crownward Security respects your privacy and is committed to handling personal information responsibly and in accordance with applicable UK data protection law.

Crownward Security is a trading name operated by Javier Valverde Moral, a UK sole trader. For the purposes of applicable data protection law, Crownward Security is responsible for the personal information described in this notice.

Information We May Collect

We may collect personal information that you provide when contacting Crownward Security, requesting information or a quotation, submitting an enquiry, registering an interest in working with us, or otherwise communicating with us.

This may include your name, company or organisation, email address, telephone number, location, details of the security services required and information contained in your communications.

Where you express an interest in working with Crownward Security, we may also collect relevant professional information such as your experience, availability and SIA licence information where appropriate.

Our website and hosting providers may also process limited technical information necessary for the operation and security of the website.

How We Use Your Information

We may use personal information to:

• respond to enquiries;
• prepare quotations and discuss security requirements;
• provide and manage services;
• communicate with clients, prospective clients, suppliers and security professionals;
• assess expressions of interest in working with Crownward Security;
• maintain appropriate business and administrative records;
• protect our business, website and users; and
• comply with legal and regulatory obligations.

Lawful Bases

Depending on the circumstances, we may process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, because we have a legitimate business interest that does not override your rights, or because you have provided consent where consent is required.

Sharing Your Information

We do not sell personal information.

Where necessary for legitimate business purposes or delivery of requested services, information may be shared with service providers, professional advisers, appropriately qualified contractors or specialists, technology providers, or public authorities where required by law.

We only share information where there is an appropriate reason to do so and seek to limit sharing to what is necessary.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, contractual or regulatory requirements.

Retention periods may vary depending on the nature of the information and our relationship with you.

Data Security

We take reasonable organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Your Rights

Depending on the circumstances, UK data protection law may give you rights concerning your personal information, including rights to request access, correction or deletion, restrict or object to certain processing, and request transfer of certain information.

Where processing relies on consent, you may withdraw that consent.

Cookies and Website Technologies

Crownward Security may use cookies or similar technologies necessary for the operation, security and functionality of this website. Where non-essential cookies or technologies requiring consent are used, appropriate information and choices will be provided.

Third-Party Services

Our website and business operations may use third-party service providers for services such as website hosting, email, communications and business administration. Those providers may process information on our behalf where necessary to provide their services.

Changes to This Privacy Policy

We may update this Privacy Policy where our services, technology or legal obligations change. The latest version will be made available on this website.

Contact Us

For questions about this Privacy Policy or how Crownward Security handles personal information, contact:

Crownward Security
Email: Admin@crownwardsecurity.com
Business address: 114 Northville Road, BS7 0RL, Bristol

You also have the right to raise concerns with the Information Commissioner's Office (ICO), the UK's data protection regulator.